Privacy Policy Petronas 77 – Our Commitment to Protecting Your Personal Data

Your privacy is Petronas 77's absolute priority. This policy clearly explains how we collect, use, store and protect your personal information as a member of our platform.

Last Updated: 1 January 2026
256-bit SSL Malaysia PDPA Compliance No Data Sales End-to-End Encryption
Data Protection Guarantee
Petronas 77 is fully committed
  • Your data is never sold to any third party
  • Financial information is protected with bank-grade encryption
  • You have the right to request access to, correction of, or deletion of your data
  • Compliance with Malaysia's Personal Data Protection Act (PDPA) 2010
256-bit SSL Encryption

All data transmitted between your device and Petronas 77's servers is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banks.

Your Data, Your Control

As a Petronas 77 member, you have full rights to access, correct, transfer, or delete your personal data at any time — either through your account settings or by contacting us.

Financial Transaction Security

Your financial information — including your DuitNow account details, Touch 'n Go eWallet, GrabPay, and FPX — is stored using multi-layer encryption and is never retained in plain text.

No Data Selling

Petronas 77 has never sold and will never sell members' personal information to any third party for marketing or commercial purposes without the member's explicit prior consent.

Malaysia PDPA Compliance

The Petronas 77 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring that the data protection rights of every Malaysian member are fully upheld.

Marketing Communications Controls

You may opt out of receiving marketing communications from Petronas 77 at any time via the "Unsubscribe" link in our emails or through your account settings.

01Introduction

Welcome to the Petronas 77 Privacy Policy page. This document clearly and transparently explains how Petronas 77 ("we", "Platform") collects, uses, processes, stores and protects your personal information ("Personal Data") when you use our platform.

Petronas 77 is an online Sports Betting and casino platform operating for the Malaysian market. We understand how important privacy is to our members, and we are committed to handling your Personal Data in a transparent, responsible, and secure manner, in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.

By using the Petronas 77 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

Important Note: This Privacy Policy applies solely to the Petronas 77 platform at petronas77.biz. It does not cover the privacy practices of any third-party websites or services you may access through links on our platform.

02Types of Personal Data We Collect

Petronas 77 collects your personal information when you register an account, use our services, or interact with our platform. The data we collect is grouped into the following categories:

Data Category Sample Information Purpose of Collection
Identity Information Full name, date of birth, IC/passport number Identity Verification (KYC)
Contact Information Email address, phone number, address Account communication & support
Financial Information Bank account number, eWallet account holder name Deposit & withdrawal processing
Usage Data Betting records, game preferences, transaction history Service improvement & compliance
Technical Data IP address, device type, web browser, location Security & fraud prevention
Communication Data Live chat records, support emails Customer service improvements

We only collect Personal Data that is strictly necessary to provide our services to you. We do not collect sensitive information such as biometric data, health information, or political affiliations unless required by law.

03How We Use Your Personal Data

Petronas 77 uses your Personal Data for the following legally recognised purposes:

  • Service Provision: Managing your member account, processing deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks, and other Malaysian payment methods, as well as processing winnings withdrawals
  • Identity Verification (KYC): Verifying that you meet the age eligibility requirement (18 years and above) and residency criteria in line with compliance requirements
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multiple account usage and any breach of terms
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to members
  • Marketing Communications: Sending information about promotions, RM 888 bonuses, special offers and platform updates — only where you have given your consent
  • Legal Compliance: Meeting Malaysia's legal compliance obligations, including anti-money laundering (AML) and know your customer (KYC) requirements
  • Platform Improvements: Analysing usage patterns to enhance the gaming experience on Petronas 77, including improving slots, Live Casino, football betting, and other sports offerings
Legal Basis: All processing of Personal Data by Petronas 77 is carried out on the basis of one or more of the following: performance of a contract, legal compliance, our legitimate interests, or your explicit consent.

04Personal Data Sharing & Disclosure

Petronas 77 does not sell Your Personal Data to any third party. However, we may share your information with selected parties in the following circumstances:

  • Payment Service Providers: eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and FPX providers (Maybank2u, CIMB Clicks) receive only the information necessary to process your transaction
  • Game Providers: Casino providers such as Evolution Gaming, Pragmatic Play, and NetEnt receive the game session data necessary to deliver baccarat, blackjack, slots, and other games
  • Identity Verification Services: Approved third-party KYC providers for verifying the identity of new members and withdrawal requests
  • Malaysian Authorities: When required by law, court order, or a valid request from a relevant authority in Malaysia
  • Selected Business Partners: Only with your explicit prior consent, and only for the purposes you have agreed to

Any third party that receives your Personal Data from Petronas 77 is required to protect that information in accordance with this Privacy Policy and applicable Malaysian data protection laws.

⚠ Notice: Petronas 77 is not responsible for the privacy practices of any third-party websites or services you may access from our platform. Please review their respective privacy policies.

05Data Security Measures

Petronas 77 employs multiple layers of technical and organisational security measures to protect your Personal Data from unauthorised access, loss, misuse, disclosure, or modification:

  • 256-bit SSL/TLS Encryption: All communications between your device and Petronas 77 servers are encrypted using bank-grade security technology
  • Stored Data Encryption: Sensitive data — including financial information related to DuitNow accounts, card numbers, and identity details — is stored in encrypted form
  • Strict Access Control: Only Petronas 77 staff who require access to your Personal Data to carry out their duties are granted permission — based on the "need-to-know" principle
  • 24/7 Security Monitoring: Our automated monitoring system continuously tracks suspicious activity and unauthorised access attempts
  • Regular Security Audits: Petronas 77 undergoes regular independent security audits to identify and address any vulnerabilities
  • Two-Factor Authentication (2FA): 2FA is available to all members for an added layer of account protection
Shared Responsibility: While Petronas 77 takes all reasonable precautions, the security of your account also depends on you. Please use a strong password, do not share your login credentials, and contact us immediately if you suspect any unauthorised activity on your account.

06Data Retention Period

Petronas 77 retains your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under Malaysian law:

  • Active Account Data: Retained for as long as your Petronas 77 account remains active
  • Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date, in compliance with Malaysian legal requirements for financial records
  • KYC & Identity Verification Records: Retained for a minimum of five (5) years after account closure in accordance with AML requirements
  • Support Communication Records: Retained for two (2) years from the date of last interaction
  • Technical Log Data: Retained for ninety (90) days for security and troubleshooting purposes

When your Personal Data is no longer required, Petronas 77 will securely delete or destroy it using methods that ensure the data cannot be recovered.

07Your Rights as a Member

In accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your Personal Data held by Petronas 77:

01
Right of Access
You have the right to request a copy of the Personal Data we hold about you. Requests will be processed within 21 business days.
02
Right to Correction
You have the right to request correction of any inaccurate or incomplete Personal Data through your account settings or customer support.
03
Right to Erasure
You may request the deletion of your Personal Data under certain circumstances, subject to applicable legal retention obligations.
04
Right to Withdraw Consent
You may withdraw your consent for certain processing activities at any time, including marketing communications.
05
Right to Data Portability
You have the right to receive your Personal Data in a structured, machine-readable format for transfer to another data controller.
06
Right to Object
You have the right to object to the processing of your Personal Data for direct marketing purposes at any time, without needing to provide a reason.

To exercise any of the above rights, please contact our data protection team at support@petronas77.biz or via 24/7 live chat. We will respond within 21 business days.

08Use of Cookies

Petronas 77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the Petronas 77 platform.

09Child Safety

Petronas 77 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect Personal Data from individuals under the age of 18.

If you are a parent or guardian who believes your minor child has registered an account on Petronas 77 or provided us with their personal information, please contact us immediately at support@petronas77.biz. We will take immediate action to delete that information and close the account in question.

⚠ Youth Protection: Petronas 77 uses age and identity document verification technology to prevent registration by underage individuals. Any attempt by a minor to access the platform will be reported to their parent or guardian and the relevant authorities.

10Links to Third-Party Websites

The Petronas 77 platform may contain links to third-party websites for informational or service purposes. Petronas 77 does not control and is not responsible for the content or privacy practices of those websites.

We recommend reading the Privacy Policy of every website you visit outside the Petronas 77 platform. Links to external sites from our platform do not constitute an endorsement of or support for their content or privacy practices.

11Amendments to the Privacy Policy

Petronas 77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.

When we make material changes, we will notify you via:

  • A prominent notice on the Petronas 77 platform's main page
  • Email to the address registered to your account
  • In-account notification upon your next login

Your continued use of the Petronas 77 platform following any amendments to this Privacy Policy constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically.

Current Version: This Privacy Policy is effective from 1 January 2026. It supersedes all previous versions of the Petronas 77 Privacy Policy.

12Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Petronas 77 handles your Personal Data, please contact our Data Protection Officer:

  • Email: support@petronas77.biz
  • Live Chat: Available 24/7 on the Petronas 77 platform
  • Response Time: We are committed to responding to all privacy-related enquiries within 21 business days

You may also refer to Frequently Asked Questions us or read our Terms & Conditions for more information on your rights and responsibilities as a Petronas 77 member.

Your Data Is Safe with Petronas 77

We take the privacy and security of every member seriously. Register your Petronas 77 account with confidence today and enjoy the best sports betting & casino experience in Malaysia.

By registering, you agree to our Terms & Conditions and Privacy Policy Petronas 77. Platform for users aged 18 and above only.

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